The mobile phones are often used in human beings life nowadays. The communication processes have been enhanced with the use of these mobile phones. Since their invention, there have been drastic changes in the telecommunication sector where various machines are adopted to help in the general communication process. In the past phones were used for personal purposes but these days mobile phones are now used to carry out different business activities. Companies and business organization are now using phone services in their daily activities of the business with the aim of maximizing profits. This tool is now used by the various business organization in their processes. This is a machine designed to help a business process incoming calls from their customers or other interested parties. The merits of a phone answering machine in an organization are fully discussed in this article.
The cost and the productivity levels are increased with the help of these phone answering machines which in turn increase the efficiency of an organization. It helps in improving the general efficiency level of an organization as it helps the organization achieve its goals and maximize its profits. The cost of hiring a person to handle all incoming calls is cut down. This helps the organization save some of their expenditure which in turns lead to greater profits. The small organizations have fewer business operations thus the use of these machines helps them cut the cost that could have been incurred when they hire receptionist to handle these small number of calls. The running of these business organization is promoted as their spendings are reduced. The time taken before a response is given is shorter when using these machines. The efficiency of a business organization is enhanced due to fast decision-making processes.
There is no case of lost business in an organization that uses these phone answering machines. The calls made by the customers are not missed with the use of these phone answering machines. Unlike using a receptionist who may miss some calls due to some circumstances such as absence from their workstations which can lead to loss of business if those calls were business oriented. These machines ensure that no business call or any other important calls are missed.
The operations of a business organization are improved as there is freedom of work. The company managerial are able to run these businesses efficiently without worrying about missed calls in those circumstances that they are absent from their workplace.
It is the number of customers an organization can comfortably handle without experiencing any operational problem. With the help of a phone answering machine, an organization can know the calls made by their customers thus can know the number of customers that they serve. It is used in managerial planning and budgeting so as to improve the operations and increase their profits.